Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, submit a contact form, or open a support ticket — including your name, email address, and any details you share about your inquiry.

When you use our exposure lookup tool, the search query you enter is processed to query our database and is not stored longer than the duration of your session.

2. How We Use Your Information

• To provide, operate, and improve our services
• To respond to your support tickets and inquiries
• To send transactional communications related to your account
• To maintain the security and integrity of our platform

3. Data Security

All passwords are hashed using bcrypt before storage. Communication between your browser and our servers is encrypted via TLS. Admin access is protected by JWT-based authentication with short-lived tokens.

4. Data Retention

Account data is retained as long as your account is active. Support ticket data is retained for 12 months after resolution. You may request deletion of your account and associated data at any time by contacting us.

5. Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers who help us operate our platform, subject to confidentiality agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us through our support ticket system or the contact page.

7. Contact

Questions about this policy? Contact us or open a support ticket.